Privacy Policy

Last updated: October 15, 2026

Moncton Small Engine Repair (“we”, “us” or “our”) provides mobile snowblower and lawn mower repair in Moncton, Dieppe, Riverview, Shediac and surrounding communities in New Brunswick. We respect your privacy. This policy explains what personal information we collect through our website at monctonsmallenginerepair.com and when you book a repair, how we use it and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information you give us. When you fill out our contact form, call, text or book a repair, we may collect:

• Your name
• Your phone number and email address
• Your service address, so our technician can come to you
• Details about your machine, such as the type, brand and what is wrong with it
• Any other details you include in your message

Payment information. We accept debit, credit and cash. If you pay by card or set up a pre-authorized payment, your payment is handled by our payment processor. We do not store full card numbers on our website.

Information collected automatically. Like most websites, our site and hosting provider may automatically record basic technical information, such as your IP address, browser type, device type and the pages you visit. This helps keep the website secure and working properly.

How We Use Your Information

We use your personal information to:

• Respond to your questions and requests
• Book, confirm and complete your repair at your home
• Contact you about your appointment, parts on order or your warranty
• Process payments and keep business and tax records
• Improve our services and our website

We do not sell, rent or trade your personal information. We will not add you to a marketing list without your consent.

Photos of Your Machine

We sometimes take before and after photos of the machines we repair. We may share photos of the machine itself on our website or social media. We do not post photos showing you, your house number, your licence plate or other details that identify you or your home without your permission.

Cookies and Third-Party Services

Our website uses cookies that are needed for the site to work. Cookies are small files stored on your device. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

Our website also uses services from third parties, which may receive your IP address and basic technical information when you visit:

• Google Maps, to show our service area
• Google Fonts, to display text on the website

These services have their own privacy policies. You can read Google’s privacy policy at policies.google.com/privacy.

Sharing Your Information

We only share your personal information when needed to run our business, such as with our website host, email provider, payment processor and accounting or bookkeeping providers. These providers may only use your information to provide their services to us. Some of them may store information outside New Brunswick or outside Canada, where it may be subject to the laws of those places. We may also share information if required by law.

How Long We Keep Your Information

We keep your personal information only as long as we need it for the reasons described in this policy, including for warranty purposes and to meet legal, tax and accounting requirements. When it is no longer needed, we securely delete or destroy it.

How We Protect Your Information

We use reasonable safeguards to protect your personal information from loss, theft and unauthorized access. Our website uses a secure (SSL) connection. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Withdraw your consent to our use of your information, subject to legal or contract limits

To make a request, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this privacy policy or your personal information, please contact us:

Moncton Small Engine Repair
Phone or text: 506-735-4207
Website: Contact Us page